Store Policy

Customer Care

We are so glad you have found your way to our shop, we can't wait for you to receive your item(s) and enjoy them! We pride ourselves on quality products that you can enjoy yourself or give them as a gift to your family and friends. 


We want to provide natural and safe products that you enjoy. We also love helping reduce the amount of trash by repurposing glass and tins for our vessels and repurposing shipping products as often as we can. We would love to hear from you about your experience with our products! 

Privacy & Safety

 We do not share or sell any information given to us. The only reason we will contact you is if you have placed an inquiry or an order with us as well as if you have subscribed to receive regular communication from us regarding products, inventory, pricing or special orders. 

Wholesale/large quantity Inquiries

We look forward to working with shops that believe our natural soy candles would be a great fit. We also would love to help you celebrate a wedding, baby shower or special occasion by creating personalized gifts and/or candles to light up your space. Do keep in mind that we are a small batch company and everything is hand poured, so the lead time we would need on a wholesale order is at least 4 weeks. To inquire about pricing for wholesale and other large orders, please send an email to .

Return Policy

Due to the nature of our products, all sales are final. If you receive a product or products that come damaged by shipping we would love to help make it right but will need some help from you. If you could kindly send us photographs as documentation to as soon as you receive the damaged package. If there are any other discrepancies with your orders, please reach out to us.  


Payment Methods

- Credit / Debit Cards

- Square

- Venmo

- Offline Payments





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© 2020 RemedyCandleCo.